Shipping Policy
Shipping Terms: Unless otherwise specified, our prices do not include freight. PLEASE NOTE: For items designated “Free Shipping”, the delivery charges are waived ONLY for the contiguous 48 United States. All freight is prepaid and most items are shipped via UPS. Please note that some goods cannot be shipped via UPS due to their size or configuration, and a carrier specializing in such items is the means of delivery. All truck deliveries are made curbside and are not an inside delivery. Inside delivery can be requested at an additional cost. If you do not request this at the time of order and insist on the carrier delivering inside you will be charged for the additional delivery fee.
Delivery: Most products are shipped within 24 hours of order. Large quantity and custom orders may have longer lead times and may be drop shipped from various warehouses. Within 10 working days after receipt of order, we will provide via email a scheduled shipping date for all custom and large quantity orders. We cannot guarantee exact shipping dates due to possible material shortages, accidents, strikes, government regulations and other factors beyond our control. Once the orders have shipped, they are the property of the purchaser. Before signing for your order, please note on the freight bill any possible damage to file a freight claim. Once the bill of lading has been signed and damage was not listed, it is likely you have waived your rights to file a freight claim. It is our recommendation that you sign all bills of lading "Subject to Inspection". This will help preserve your freight claim rights. Each carrier has different times before which a freight claim must be filed. Report all damage as soon as possible. Please note: All original packaging including outer carton, inner packaging, corner guards, etc., must be retained to file a freight claim. Without this the carrier will deny the claim.
You can trust that your order will be quickly processed and safely delivered. We can ship products anywhere in the United States using the shipping method of your choice. When you place an order we will estimate delivery dates based upon the availability of your item(s), shipping method selected and your shipment’s destination. Our shipping charges are determined by the total dollar amount of your order, excluding applicable sales tax.
Some products cannot be shipped to international destinations so please submit a message to us from the Contact Us page if you would like to discuss international ordering options.